Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
How much does shipping cost?
Economy Shipping 5-8 day delivery on orders over $100 is FREE.
Economy Shipping 5-8 day delivery on orders under $100 0-10 pounds is $8.00.
Economy Shipping 5-8 day delivery on orders under $100 10-20 pounds is $10.00.
Standard Shipping 3-4 Day delivery on orders under $100 0-10 pounds is $15.00.
What shipping carriers do you use?
Lennox on Main partners with USPS.
Where do you deliver?
We currently ship anywhere in the US and are working on bringing international shipping to Lennox on Main.
Tracking & Delivery
When will my order be shipped?
We ask that you allow us 7-10 business days to process and ship out your order. But we often get orders out before the 7-10 business day period.
Can I change my delivery address?
Unfortunately once Items are shipped delivery addresses may not be changed. If there is a discrepancy in shipping address please email us at lennoxonmain@gmail.com as quickly as possible so we can try and intercept your package.
If package has not been shipped yet we can go ahead and update the address for your order.
How can I track my order?
Once your item(s) have been shipped you should also be receiving a tracking number in which you can track with USPS or you're able to track directly through the shop link located in your email.
How do I know if I have received my complete order?
Once items are recived each order comes with an order packing slip. We ask that you verify all items from your order are correct and not damaged. If any mistakes are found in your order please reach out to us as quickly as possible as you have 14 days to correct any damaged, missing or incorrect items